SHIPPING POLICY

Thank you for visiting and shopping at MF-Packages. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

Ready Made Orders are processed within 3-5 business days, but for customized orders we might need 15-25 days depending on the qty and nature of order.Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.​

Shipping rates & delivery estimates

We offer various international express shipping method for your choice, like Aramex, DHL, UPS, FedEx,China Post etc. Shipping charges for your order will be calculated by weight and displayed at checkout. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Our carriers do NOT ship to P.O. boxes or APO/FPO addresses.

Please leave correct office addresses or home addresses for shipping when you checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24-36 hours.

Customs, Duties, and Taxes

MF-Packages is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

We usually declare a lower value as default if no special request from you.

Damages

We always pack the items you ordered in good condition packaging for shipment.

MF-Packages will take responsibility for products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods to contact us for compensation. If you didn’t receive the packaging and it was lost during shipment, we will contact the shipment carrier to file a claim and will ship another same item to you or make a full refund to you.