RETURN & REFUND POLICY

MF-Packages put its customers’ purchase satisfaction at top priority.

If you are not entirely satisfied with your purchase, feel free to contact us, we’re here to help.

We’ll be happy to make an exchange or refund the item total price minus Shipping and Handling (S&H) charges within certain days of your purchases. Our policy lasts 15 calendar days. If 15 calendar days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

​Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.​

Exchange and Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will ship out the products you need to exchange within 3 business days and notify you of a tracking number.

If you don’t want any exchange and request refund, we will immediately notify you on the status of your refund after inspecting the returned item we received. If your return is approved, we will initiate a refund to your original bank account or ask for other bank details to transfer payment

Shipping

You will be responsible for paying for the shipping costs for returning and exchanging your items if it’s not because we sent you the wrong items. Shipping costs are nonrefundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping a package over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Address: 20-C Lane 8 Phase 6 DHA Karachi- 75500- 0092-332-2464729

If you have any questions on how to return your item to us, contact us.