Where are you based and where will the goods be shipped from?

We are based in Shanghai China. The products are shipped from our Shanghai factory to worldwide customers of the below countries by UPS, FedEx, DHL, Aramex, DPEX and other Express Shipping Services.

Are we responsible for Any kind of Taxes and to Which address we do not Ship?

*We do NOT ship to P.O. boxes or APO/FPO addresses.

*We’re NOT responsible for import Duty/Taxes if any will be charged by your Customs, but we’ll declare low value for shipping.

When will you ship out the goods after I place the order?

Usually, we are working in two types of categories: First we have in-stock products which we Dispatch in 2~3 Working Days after receiving your order. And For Customized order its takes 15-20 days for Customization and then further Delivery time for Courier. For Express Delivery it takes 8-10 working days and for normal delivery usually it takes 20-25 working days.

Can I order samples to check size and quality before ordering bulk?

Yes, you can contact us to request a custom sample that you are interested in. Usually, we can send free in-stock samples if you are willing to pay the international shipping cost. In-stock sample request page click here.

What’s the minimum order of customized paper packaging?

For custom Standup Pouches minimum order quantity is 1000 pcs per size, but for startups, we support lowering the minimum quantity to

What’s the production time of customized paper packaging?

For custom paper packaging, a sample usually takes 5~7 days, it will be longer if the finish is complicated. Custom packaging mass order production usually takes 10~15 days.